REFUNDS.

Terms and Conditions.

Due to the potency of essential oils, orders of Aromatherapy Lotions are accompanied by a ‘patch test’ sample. See CONTRA INDICATIONS Page for full details. If a negative reaction is experienced, the main Aromatherapy Lotion bottle can be returned, and payment refunded provided that the following conditions are met.

1) Notification of the return, by email to aromatherapylotions@mail.com must be made within 14 days of the date of purchase. The email, titled RETURN, must include the date of purchase, the name and address of the purchaser, the card number and name on the card. Refunds are made to the purchasing card.

2) In response to the email, you will be sent a ROYAL MAIL postal label for you to print and attach to the returns package. The bottle is to be returned in the original package, together with the packaging material keeping it safe. In the event that the original box is no longer available, please use a suitable alternative.

3) The main bottle must be returned unopened, undamaged, and with seals intact. Refunds cannot be processed before the bottle has been returned.

4) Bottles and packaging are dispatched in good condition. If they arrive damaged, ROYAL MAIL should be contacted first.

5) All sales are made under these terms and conditions and by purchasing Aromatherapy Lotions online you are accepting these terms and conditions in total.